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Sr. Dir FA

Posting Details

Position Information

Title Sr. Dir FA
Location Local & Remote
Department Central Admin - NYSCAS
Position Number 1D9732
Job Description

Supervising a team of local and remote operations’ staff and working collaboratively with Academic, Admissions, Information Technology, Registrar, and Student Accounts’ Departments, the Senior Director plays an integral role in the ongoing success of the Touro College and University System’s (TCUS) financial aid operations. The Senior Director of Financial Aid provides leadership throughout TCUS, provides oversight and manages financial aid processes; and monitors and ensures compliance with all federal, state, and institutional regulations and policies.

Job Duties

• Oversees and manages the day-to-day front end financial aid operations throughout TCUS
• Provides leadership and mentoring to the campus financial aid directors; supervises a team of local and remote operations’ staff
• Monitors campus financial aid processing and packaging to ensure timely delivery of funding
• Travels to TCUS campus locations when needed
• Oversees the administration of TCUS’s financial aid programs to maximize student success
• Analyzes, interprets and implements federal, state and institutional regulations
• Adheres to financial aid policies and procedures to determine student eligibility and provide for equitable distribution of financial aid funds
• Ensures compliance with federal, state and institutional policies and regulations
• Monitors and analyzes student aid expenditures to effectively utilize funds
• Assists in the filing of applications for participation and funding for federal and state financial aid programs
• Provides leadership in creating a student-centered focus for delivering excellent customer service
• Supervises, trains and mentors financial aid team members
• Advises students and prospective students regarding financial aid
• Exercises professional judgment when evaluating unusual individual circumstances that affect the applicant’s ability to pay for college
• Maintains professional growth and development through seminars, workshops and professional affiliations to keep informed of latest trends in financial aid administration and other overlapping areas of responsibility
• Conducts self in a professional manner and ensure that all interactions are courteous, efficient and supportive of TCUS’ values
• Perform other related duties as required and as assigned

Required Qualifications

• Bachelor degree required
• A minimum of five years of relevant financial aid higher education student services experience
• Prior supervisory experience
• Working knowledge of compliance and regulatory requirements
• Ability to partner cross-functionally with other departments
• Ability to process within a complex student information computer system
• Working knowledge of Ellucian’s Banner financial aid module a plus
• Ability to research, correctly interpret and implement regulations, policies and procedures

Preferred Qualifications

• Excellent organizational skills
• Exceptional strategic, quantitative, analytic, and reporting skills
• Excellent oral, written, and interpersonal skills
• Strong customer service focus
Minimum Computer Skills
• Proficiency in Microsoft Office Suite including Word, Excel, Power Point, Outlook

• As necessary to TCUS locations
• As necessary for training and professional development

Physical Demands


Special Conditions for Eligibility
EEO Statement

Touro College and University System is committed to providing all persons equal opportunity in education and employment, and to ensuring a safe and non-discriminatory educational and work environment in compliance with Title IX of the Higher Education Amendments of 1972 (“Title IX”), Title VI and Title VII of the Civil Rights Act of 1964, the Violence Against Women Act (“VAWA”), the New York State Education Law, and other applicable laws. It is the policy of the College to prohibit unlawful discrimination in employment and in the administration of College programs, services, activities, and admissions on the basis of race, religion, sex, color, national or ethnic origin, age, disability, sexual orientation, gender, pregnancy, veteran status, or any other status protected by law.

FLSA Exempt
Salary Detail

Posting Detail Information

Posting Number S00298P
Desired Start Date
Position End Date (if temporary)
Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents