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Instructional Tech/Trainer

Posting Details

Position Information

Title Instructional Tech/Trainer
Location Touro NY
Department Instit Research and Reporting
Position Number 1P9226
Job Description

Provide support and training and create instructional materials for Touro users in the use of technology to enhance their instructional and administrative duties.

Job Duties

Duties include, but are not limited to:
• Work closely with faculty to advance their Learning Management System understanding and effective incorporation in traditional and online classrooms.
• Assist with LMS administration and provide various LMS support to faculty, including respond to Helpdesk tickets.
• Develop and deliver online and face-to-face trainings in group and one-on-one settings on topics such as LMS technologies, Office 365, Box, Zoom, Qualtrics
• Develop, maintain and manage online training schedule for employees at all Touro locations based on survey results and various user feedback
• Develop templates, tools, and processes to streamline the use of technology in instructional settings.
• Develop outcomes measurement tools and strategy to assist with the assessment of learning outcomes and measuring effectiveness of current teaching methodologies using technology.
• Design and develop courses in various modalities, including instructor-led, self-study, computer-based and web based.
• Provide training to faculty and staff on the Banner ERP system as needed
• Multimedia support to faculty including assisting with video recording, video post-production, webcasts, podcasts, mobile video device, and instructional video conferencing.

Required Qualifications

Education, Preparation, and Training
• Bachelors degree required
• 2 to 3 years experience of eLearning development and design
• 2 to 3 years in teaching and/or training

• Familiarity with higher education environment is a plus

• A demonstrated ability to use the instructional design process, major models/best practices, and ability to grasp technical and non-technical content
• Experience with Analysis Development Design Implementation Evaluation (ADDIE)
• Ability to work well with others and to communicate ideas clearly orally and in writing
• Quickly adapt new computer technologies as they become available, and keep pace with changing educational and training needs
• Ability to maintain calm under pressure
• Ability to meet deadlines on an ongoing basis
• Experience in delivering technical training to non-technical end-users
• Experience in in-person and remote training for individuals as well as large groups
• Experience with public speaking
Computer Skills
• Proficiency in Learning Management Systems (Canvas, Blackboard etc)
• Proficiency in Office 365 Suite including Outlook, Word, Excel, PowerPoint
• Proficiency in Zoom, GoToMeeting and other video conferencing software
• Proficiency in Captivate and or Articulate


Travel to seminars, conferences as indicated by ERP & Related Technology User-Implementation & Training Manager

Preferred Qualifications
Physical Demands

• Extensive Use of Computers
• Extensive time sitting and standing
• Able to lift up to 5 lbs.

Special Conditions for Eligibility
EEO Statement

Touro College and University System is committed to providing all persons equal opportunity in education and employment, and to ensuring a safe and non-discriminatory educational and work environment in compliance with Title IX of the Higher Education Amendments of 1972 (“Title IX”), Title VI and Title VII of the Civil Rights Act of 1964, the Violence Against Women Act (“VAWA”), the New York State Education Law, and other applicable laws. It is the policy of the College to prohibit unlawful discrimination in employment and in the administration of College programs, services, activities, and admissions on the basis of race, religion, sex, color, national or ethnic origin, age, disability, sexual orientation, gender, pregnancy, veteran status, or any other status protected by law.

FLSA Exempt
Salary Detail

Posting Detail Information

Posting Number S00253P
Desired Start Date
Position End Date (if temporary)
Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents