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Enrollment Advisor

Posting Details

Position Information

Title Enrollment Advisor
Location Touro University Worldwide
Department TUC TUW Administration
Position Number 3A9965
Job Description

TUW is seeking a motivated, bright and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-oriented, student-centric, and have strong communication and listening skills.

If you are seeking a STABLE admissions position, please read on.

Touro University Worldwide (TUW) is a 100% online, non-profit university, accredited by the WASC Senior College and University Commission, and is part of the Touro College and University System.
Our institution has a strong reputation and a long heritage of academic stability. Our university offers online degree programs: Undergraduate to Doctorate.

TUW is located in Los Alamitos, CA. We’re close to the 605 Fwy, near Cerritos, Anaheim and Long Beach.

Job Duties

• Engage and serve as primary point of contact for inquiring students
• Conduct phone and emailed-based communication with prospective students
• Deliver program information and answer student questions
• Maintain effective follow-up strategies
• Identify and guide well-suited students through the admissions process: inquiry to enrollment
• Interdepartmental cooperation: Registrar, Educational Advising, Financial Aid, etc.
• Report to the Director of Enrollment Counseling

Required Qualifications

Required Qualifications:

• Bachelor’s degree OR equivalent experience in Admissions or Sales
• Candidate must reside in Southern California – Orange County Preferred

Preferred Qualifications

Successful Enrollment Advisor possess the following knowledge, skills and attributes:
• Effective communication, both written and verbal
• Excellent phone skills
• Student-focused customer service
• High-level of organization
• Proficient with all Microsoft applications
• Trainable: accepts and implements feedback
• Comfortable being measured on enrollment targets and performance metrics
• High integrity and ethical conduct, as well as, exercise independent judgment and discretion
• Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
• Efficient time management and prioritization skills
• Positive Attitude
• Accountable and Responsible

Physical Demands

Multi Tasking
Extensive use of computer & Telephone(Headset)
Sitting for long periods of time

Special Conditions for Eligibility

Candidate must reside in Southern California – Orange County Preferred

EEO Statement

Touro College and University System is committed to providing all persons equal opportunity in education and employment, and to ensuring a safe and non-discriminatory educational and work environment in compliance with Title IX of the Higher Education Amendments of 1972 (“Title IX”), Title VI and Title VII of the Civil Rights Act of 1964, the Violence Against Women Act (“VAWA”), the New York State Education Law, and other applicable laws. It is the policy of the College to prohibit unlawful discrimination in employment and in the administration of College programs, services, activities, and admissions on the basis of race, religion, sex, color, national or ethnic origin, age, disability, sexual orientation, gender, pregnancy, veteran status, or any other status protected by law.

FLSA Exempt
Salary Detail

Posting Detail Information

Posting Number S00205P
Desired Start Date 08/01/2017
Position End Date (if temporary)
Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  2. Do you have experience using MS Office, specifically in the maintenance of databases and spreadsheets?
    • yes
    • no
  3. * How many years of experience do you have working in student affairs or academic advising?
    • none
    • 0-1
    • 1-2
    • 3 or more
  4. * Do you have experience working in higher education?
    • yes
    • no
  5. What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD

Documents Needed To Apply

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter